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and individually selected product testers and samples

How to Order

To order please use the "Fast Order" function. This link for this service is available from every page. Immediately after you click on the "Securely Submit Order" button you will see an Order Confirmation page that also has your GERn�tic order number. Make sure to retain it for future reference, either by copying it down, or by printing this page.

If any of the information you enter is not valid, it will not be possible to process your order. In particular, please insure that your email address is correct.

Once your order has been successfully placed, we will send you an email confirming shipment.

Shipping and Handling

Orders are sent by verified first class registered parcel mail or courier at a delivery charge of $5.00 in and to most countries in the world.

Individually selected samples, customized product literature and usage notes are included. Products are shipped from the most efficient and economical source for your needs.

Contact to inquire about shipping availability in your region.

Please allow between 24 and 48 hours for your order to be processed.

Sales Tax

There is no sales tax on any order as ATS Net will deliver from outside your state.

How to Pay

When you submit your order, you may pay for it with any of the following credit cards:
American Express, VISA, MasterCard or Diners Club.

Exchanges and Returns

If, for any reason, you are not completely satisfied with your purchase and it is unopened, you may return it and obtain credit. Returned products may be subject to a handling charge.

Regretfully, return shipping fees are not refundable.

Backorder and Delays

Although we do not foresee any delays, sometimes demand exceeds supply and an out-of-stock occurs. Should this happen you will be notified of any items that are out of stock. In-stock merchandise is organized immediately. Backordered items will be shipped as they become available. In any event, someone will contact you either by email or telephone with a number of options.

Changing Your Order

Should you like to change your order, please contact us immediately since all orders are filled on a very timely basis:

Order Status Inquiries

To quickly learn the status of your order, please contact to reach a Customer Service representative. Please remember to include your automatically assigned GERn�tic order number for the fastest response possible.

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