High-grade secure online ordering hints and tips

Please select from one of the links to the left. If you are using AOL or are behind a firewall you may have to use the second link.

To avoid any potential delays in delivery, an address where parcels may be securely held is recommended (though not essential). The shipping address need not be the same as your billing address.

Please enter the products or treatment program required into the treatment box, one per line. Samples (subject to availability) can also be requested here.

A confirmation email will be returned to you by a customer service representative.

The standard insured shipping charge is $5.50 almost anywhere in the world. Contact to make an inquiry about availability in your region.

Frequently Asked Questions

Ordering and Security
Simply visit the on-line order page and enter the products you would like along with your credit card payment details. Cards accepted are Visa, Mastercard, American Express and Diners Club. SSL (Secure Socket Layer) technology is used to encrypt details and the process is entirely secure.

No need to travel large distances to an authorized treatment centre, no parking hassels. There are no taxes on product orders.

Shipping and Handling
Most orders are arranged the day they are recieved. There is a standard insured delivery charge of US $5.50 to almost anywhere in the world by ATS Net. Orders can be shipped to P.O. Boxes. Generally orders take 8-10 days to arrive. The time of delivery can vary due to public holidays and the capacity of your local carrier.

Quality
Products are air freighted on a regular basis from GERnetic France. Support and advice comes exclusively from therapists trained in the Methode GERn�tic. Please feel free to express your concerns to a .

Privacy
Your name, email or address will never be sold or passed over to anyone. You will not recieve any unsolicited commercial e-mail from Advanced Treatment Skincare. E-mail is used to communicate special promotions and news only upon request.

Back Orders and Out of Stock
In the unlikely event that something you have ordered is unavailable you will recieve an e-mail detailing when the item can be expected to arrive and the option of changing or cancelling your order. Delays are generally less than a few days.

Samples and Testers
All orders include samples and testers selected by a trained GERn�tic therapist.

Customer Service
Simply e-mail with concerns with any questions or problems you may have.